Privacy Policy
Last Updated: August 3, 2026
1. Overview
Welcome to Cluster Help. I respect your privacy and am committed to protecting the personal information you share with me. This Privacy Policy explains how I collect, use, and safeguard your information when you visit my website, complete my headache assessment quiz, or subscribe to my newsletter.
2. Information I Collect
I collect information you voluntarily provide to me when using my site:
-
Contact Data: Your first name and email address when you opt into my email list or request quiz results.
-
Assessment & Quiz Data: Non-diagnostic symptom selections you choose to input in my interactive quiz (e.g., headache location, attack duration, associated symptoms).
-
Automated Technical Data: Standard web analytics data such as IP address, browser type, and pages visited, collected via cookies and tracking tools to help me understand site traffic.
3. How I Use Your Information
I use your information exclusively to:
-
Send you your quiz results, personalized summaries, and helpful resources.
-
Send you regular email updates, my personal newsletter, educational blog posts, and marketing communications.
-
Improve my website layout and content strategies so I can better serve the community.
4. I Do Not Sell Your Data
I do not sell, rent, trade, or monetize your personal information or email address to third parties under any circumstances. I treat your email address with the same respect I’d expect for my own.
5. Sponsored Content & Affiliate Disclosures
My website and email newsletters may occasionally feature sponsored products, brand partnerships, or affiliate links to offset the cost of running this site.
-
If a newsletter issue or article is sponsored, I will clearly label it as such.
-
If you click an affiliate link and make a purchase, I may earn a small commission at no extra cost to you.
-
I only share products, tools, and services that I personally believe provide genuine value to people dealing with severe headaches.
6. Third-Party Service Providers
To run this website and communicate with you, I share necessary data with trusted third-party service providers who help me process information. These include:
-
Email Marketing Platforms (e.g., ConvertKit, Mailchimp) to store my email list and deliver newsletters.
-
Form & Quiz Plugins (e.g., Forminator) to collect quiz responses.
-
Website Analytics (e.g., Google Analytics) to help me see which blog posts are most helpful.
These service providers are prohibited from using your personal information for any purpose other than helping me deliver my content to you.
7. Medical & Health Information Disclaimer
I am a patient sharing my firsthand experience, educational information, and research regarding cluster headaches and headache management. I am not a doctor or healthcare provider, and my quizzes and content do not constitute medical advice. Completing my quiz does not create a doctor-patient relationship. Always consult a board-certified neurologist or physician regarding your medical decisions.
8. Your Rights & Control
You are in complete control of your data:
-
Unsubscribe: Every email I send includes an instant “Unsubscribe” link at the very bottom. You can leave at any time with one click.
-
Data Deletion: You can email me at info@clusterhelp.com at any time to request that I completely delete your name, email, and quiz submissions from my records.
9. Contact Me
If you have any questions about this Privacy Policy or how I handle your data, feel free to reach out to me directly at:
Email: info@clusterhelp.com
Terms & Conditions
Last Updated: August 3, 2026
1. Acceptance of Terms
By accessing or using this website, completing my interactive quizzes, or subscribing to my email newsletter, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.
2. Not Medical Advice
All content provided on this website, including articles, quiz results, downloadable resources, and email communications is for informational and educational purposes only.
-
I am a fellow patient sharing personal experience, research, and self-advocacy tools. I am not a physician, neurologist, or licensed medical provider.
-
Content on this site is not a substitute for professional medical diagnosis, treatment, or advice.
-
Never disregard professional medical advice or delay seeking it because of something you read on this website. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
3. Intellectual Property
Unless otherwise stated, all written content, quiz structures, custom graphics, and downloadable materials created on this site belong to me. You are welcome to share links to my articles or quiz, but you may not copy, republish, or sell my content as your own without my explicit written permission.
4. User Conduct
When interacting with this site, taking quizzes, or communicating via email/comments, you agree to do so respectfully. I reserve the right to remove access, block email addresses, or delete comments that contain spam, harassment, hateful language, or illegal activity.
5. Limitation of Liability
This website and all related resources are provided on an “as is” and “as available” basis. I make no guarantees regarding the accuracy, completeness, or effectiveness of any treatments, hacks, or medical information discussed. Under no circumstances will I be liable for any damages, health complications, or loss resulting from your reliance on information found on this site or linked third-party products.
6. External & Affiliate Links
My website contains links to external websites, medical journals, products, and services that I do not own or control. I am not responsible for the content, safety, or privacy practices of these third-party websites. If you choose to click a link or purchase a product through an affiliate link, you do so at your own risk.
7. Changes to These Terms
I reserve the right to update or change these Terms & Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date at the top. Continued use of the site following any changes signifies your acceptance.
8. Contact Information
If you have any questions regarding these Terms & Conditions, you can contact me directly at:
Email: info@clusterhelp.com
